Just about everyone seems to be online these days. Communication with family and friends via email and social media outlets including Facebook and Twitter, as well as texting appear to be replacing telephone calls and letter writing. We wonder what we may be losing in this shift: is our privacy being compromised? Are these news methods of communicating enhancing the depth of our interactions, or are they just surface? And what happens with our medical care?
Do you email your doctor? Would you want to? In late November, a new survey revealed that patients want digital engagement with their healthcare providers. Fierce Healthcare (11/29/12) reported on a survey that sought to examine types of relationships between patients and providers including how often, and through which channels they prefer to communicate. Called “Engaging the Healthcare Consumer and Improving the Patient Experience,” Varolii and the Patient-Centered Primary Care Collaborative (PCPCC) report that the majority of consumers would